Privacy Policy

Effective Date: 01/01/2024

Imagen Management Group ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, protect, and share information about you, obtained through verbal consent during in-person interactions, and through any of our services that link to this policy.

1. Information We Collect

• • Personal Information: We collect personal information that you voluntarily provide to us during in-person interactions. This includes your name, mobile phone number, and any other information you choose to provide when you consent to receive SMS communications from us.
• • Consent Records: We document each instance of verbal consent, including the date, location, and details of the consent provided, along with a unique consent code.

2. Use of Your Information

We use the information we collect for the following purposes:

• • To send you SMS communications as per your consent, which may include promotional offers, reminders, and updates.
• • To improve our services and customer experience.
• • To comply with legal obligations and regulatory requirements.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
• • We regularly review our data collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following cases:

• • To comply with legal obligations, such as responding to a subpoena or similar legal process.
• • To protect the rights, property, or safety of Imagen Management Group, our customers, or others.

5. Your Choices and Rights

You have the right to:

• • Withdraw your consent at any time. You can withdraw your consent to receive SMS messages by replying 'STOP' to any message.
• • Request access to or correction of your personal information that we hold.
• • Request deletion of your personal information, subject to certain conditions.

6. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by mail or by means of a notice on this website prior to the change becoming effective.

7. Contact Us

If you have any questions about this Privacy Policy or our information practices, please contact us at: info@imagenmanagementgroup.com